Project Announcement: Integrated Product Support (IPS) Management and Analytics – Phase II

The US Department of Defense is partnering with industry and academia on a multiphase CTMA initiative to demonstrate how applied Integrated Product Support (IPS) strategies, analytics and/or highly functional and agile support operations can provide effective management solutions for defense and commercial industries. The overall objective is to identify data sectors to lower product support costs, while simultaneously developing capabilities and processes for improving Integrated Product Support (IPS) performance using dashboards and metric data.

Phase II of this effort will leverage the strategic analysis of broad overarching integrated product support requirements compiled in Phase I and provide a further deep dive into the specifics and data driven support processes and execution surrounding the IPS element of Supply Support. More specifically, the project team will:

  • Expand evaluation of existing processes/procedures for the purpose of determining process gaps, undocumented processes, and required updates in accordance with existing policies and applicable regulations to facilitate optimal product support management and supply support.
  • Build on the research, development, and documentation of applicable supply support operations processes/procedures conducted in Phase I, to assist in the timely documentation of processes.
  • Conduct intra-agency coordination with appropriate personnel to develop comprehensive operating procedures that enhance critical supply support operations in support of maintenance planning and management.
  • Broaden the scope of the training/continuous education program of policy-compliant actions for new and existing employees initiated under Phase I to bolster the resiliency and productivity of supply support personnel.
  • From the lessons learned in Phase I, develop reports and dashboards that capture and allow for the analysis of data that meets the targeted needs of supply support operations using root cause analysis.
  • Expand on the recommendations provided in Phase I, to identify opportunities for further process improvements and efficiencies that include, but are not limited to, the reduction in time, increased performance, and/or audit compliance.
  • Continue to develop dashboards to facilitate decision making for product support teams that build on the collective research, process improvements, and recommendations for heightened efficiency that are integral to Phase II.

If you feel your organization has the technical capabilities and would like to be considered for this project, please complete the form below and upload your organization’s technical capabilities statement.

Interested Submissions Due by 2/26/24.

We encourage participation of Disadvantaged Business Enterprises (DBEs), including Minority Business Enterprises (MBEs) and Women’s Business Enterprises (WBEs).