Improving Supply Availability & Organic Industrial Base (OIB) Performance through Management

NCMS Project #: 140929

Problem: As the Army seeks to meet increased readiness requirements, diversifies and modernizes its equipment, and aims to be more expeditionary, it faces increasing challenges in achieving required levels of effectiveness and efficiency in maintenance and sustainment. As the Army’s lead materiel integrator, Army Materiel Command (AMC) is at the forefront of addressing these challenges. AMC must clearly identify and address performance drivers that it controls (e.g., within its staff, commands, and sites) and those it influences (e.g., among its customers, suppliers, and higher commands and authorities).

Benefit: The intent of this concept demonstration is to use the AMC Supply Chain Strategy and Metrics definitions as a model for industry to demonstrate how integrated commercial and government supply chains and worldwide sustainment networks can benefit the general public.

Solution/Approach:  Through this effort, AMC will demonstrate the value of adapting and applying a combination of leading industry practices in strategy, performance management, supply chain management, and organizational governance to drive improvements in maintenance and sustainment. The foundation for AMC’s success lies in developing a Performance Management Framework (PMF) that aligns the strategy, process, organization, information systems, and performance metrics in each of its supply chain focus areas to enable AMC to accurately measure its current performance, more clearly define its near-term objectives and long-term vision, and develop and monitor progress along an improvement roadmap to reach its goals.

Impact on Warfighter: With this new system, the AMC will have data at its fingertips to make informed decisions, saving time for the leadership to use their attention to more pressing matters. The maintainers would have confidence in veracity of the work and the DoD could see savings in material and labor, enterprise-wide. Also, with this system, the data would be more accurate and because of the synchronicity behind it, fewer human errors should take place saving both time and resources. Large depots all the way to more remote FOBs would have access to the same information and benefit from aligned strategies.

DOD Participation:

  • U.S. Army Materiel Command (AMC)

Industry Participation:

  • PricewaterhouseCoopers Public Sector, LLP
  • NCMS

Benefit Area(s):

  • Costs savings
  • Maintenance management improvement
  • Improved readiness

Focus Area:

  • Business processes/partnerships

Final Report