Development of Computer-Based Training for Maintenance and Supply

NCMS Project #: 140867

Problem: The traditional model of instructor-led training in a classroom setting is both cost prohibitive due to travel expense and time away from the job. This problem is compounded by teaching to much material to the wrong employees or worse no training at all because it is too expensive.

Benefit: By so implementing a JITL model available online 24/7, the investment in high quality training, specifically tailored to smaller segments of job tasks becomes a viable delivery model that is less expensive than relying solely on classroom training and is more available to the system users.  A reusable methodology and training model that can be provided to industry will create a new type of employee in the training industry.  The net results of this approach are better trained employees that are more effective and producing a higher quality of work/product to the American public.

Solution/Approach: The overall objective of this project is to build a set of short training “Jump Starts” delivered on-line as Just-In-Time Learning (JITL) videosavailable in an online library that is CAC protected and available on both commercial and DoD internet connections,available 24/7 worldwide to support the GCSS-MC/LCM R12 upgrade. General training will also be updated for R12to address inherent training issues in getting the upgrade changes communicated to the fleet in a timely manner aswell as solving sustainment training issues related to the job roles and scenarios that most frequently require retrainingof Marines that perform Maintenance and Supply functions. Training will be targeted to job roles required to maintainthe integrity of logistics data, parts and maintenance records that directly impact Marine Corps unit readiness. Theoutcomes will be training that is available when needed, improved retention and overall reduction in training timerequired to achieve stated training objectives.

Impact on Warfighter:

  • Reduction in costs
  • Increased asset readiness
  • Increased visibility of supply status and availability of resources
  • Improved adherence to policies, processes, procedures and audits

DOD Participation:

  • U.S. Marine Corps APM-I/PSM (GCSS-MC)
  • U.S. Marine Corps GCSS-MC
  • OSD

Industry Participation:

  • IR Technologies
  • NCMS

Benefit Area(s):

  • Maintenance avoidance and reliability
  • Safety
  • Maintenance management improvement
  • Improved readiness

Focus Area:

  • Training