Development of Computer-Based Training for Maintenance and Sustainment

Most often training curriculum is written to train too much functionality at one time and to large segments of job roles at fixed times. The traditional model of instructor-led training in a classroom setting is both cost prohibitive due to travel expense and time away from the job. This problem is compounded by teaching to much material to the wrong employees or worse no training at all because it is too expensive.  GCSS-MC is about to go through a major upgrade, called R12 that will require retraining, to some extent, the entire user population in a very short time frame. This creates an expensive training problem for the Marine Corps. The opportunity is to develop a training methodology that is dynamic enough to serve the world-wide population of the Marine Corps and nimble enough to provide training to cover system updates, fixes, knowledge-based articles and other training requirements in a dynamic effective way that reduces training time and increases training effectiveness. The methodology must enable new or returning users to pick up specific skills quickly, in a form of learning that addresses the short time allowed for training and in smaller blocks that is available 24/7 worldwide.

The overall objective of this project is to build a set of short training “Jump Starts” delivered online as JITL videos available in an online library that is CAC protected and available on both commercial and DoD internet connections, available 24/7 worldwide to support the GCSS-MC/LCM R12 upgrade.

Those interested in participating in this initiative should contact Debbie Lilu, debral@ncms.org or (734) 262-0758 within 90 days of this project announcement. We encourage participation of Disadvantaged Business Enterprises (DBEs), including Minority Business Enterprises (MBEs) and Women’s Business Enterprises (WBEs).