U.S. Marine Corps Distributed Collaboration for Maintenance, Logistics and Sustainment Improvement

NCMS Project #: 140939

Problem: In most complex organizations it is common practice to bring all stakeholders together periodically to review new initiatives, celebrate successes, and deliver news on milestones and share best practices. Another reason these meetings are important is to facilitate networking and create synergy from face-to-face contact. The maintenance and sustainment community has depended on networking, feedback, and sharing of best practices to forward the innovations that can increase the productive life of critical assets. Now technology has allowed for, what used to be exclusively in person events, to now occur through the Internet. With the advent of this capability data can be collected in various ways and disseminated in an efficient and accurate manner.

Benefit: The FIIRE Team approach of using in-person and cloud-based communication and input to walk down the policy enhancement path, gives credence to changes in maintenance and sustainment. This is a realm where information shouldn’t necessarily come from the top down, but from those who are in the “trenches” and performing maintenance activities daily. This unique opportunity hosting the GOMAG, the CCMAG and subsequent conferences, shall influence the future of ordnance repair within the maintenance community.

Solution/Approach: Each advisory group, consisting of Marine Corps Maintenance Management, Ground Electronics, Ground Ordnance, Engineers and Utilities, Motor Transport, and Aviation Maintenance, will participate in a Facilitated & Interactive, Idea Remove Evaluation (FIIRE) Team session that provides a forum to discuss and capture concepts and issues. The FIIRE Team environment facilitates collaboration and consensus building intended to improve maintenance and sustainment activities. Powernoodle®, a cloud-based platform, will manage a sequence of decision-facilitating actions, to identify problem areas, evaluate their relevance and importance, and elicit resolution actions among participants.

The objective of this project is to demonstrate that by using innovative technology to facilitate group thought and collective knowledge, critical updates to lifecycle sustainment focused policies and procedures can be made more effectively and efficiently. By leveraging existing events where experts are already likely to be, costs will be reduced and a layer of import to the venue will be established.

Impact on Warfighter:

  • Innovative and collaborative problem-solving
  • Prioritized action lists of sustainment capabilities, capacities, standardization, doctrine, organization/structure, materiel, personnel/manning and policy improvements
  • Foundation of a Technology Roadmap to guide maintenance advisory groups, industry and DoD

DOD Participation:

  • U.S. Marine Corps, HQMC I&L, LPC-1

Industry Participation:

  • United Global Group
  • NCMS

Benefit Area(s):

  • Cost savings
  • Repair turn-around time
  • Maintenance avoidance and reliability
  • Safety
  • Maintenance management improvement
  • Improved readiness
  • Survivability
  • Reliability improvement

Focus Area:

  • Reliability improvement

Final Report